IEO offers the following clinical services:

• prevention
• determination of individual risk factors
• early diagnosis
• surgical and medical treatment with the most advanced techniques available. 

Medical consultations and Diagnostic tests

Specialist Medical consultations and all diagnostic tests are performed in the main IEO building in Milan, via Ripamonti, 435 and in IEO Centro Milan, Via San Luca. The examination and sample collection rooms are located on the ground floor, next to Main Admission Desk. Ultrasounds, mammographies, CT and PET scans, MRIs, endoscopies and other diagnostic tests are performed on Underground Level 1. 

Day Hospital treatments 

Chemotherapies and support treatments not requiring overnight hospitalisation are performed in the Day Hospital. Located on the first floor, the DH is equipped with ten chemotherapy beds and six rooms for treatments requiring prolonged medical and nursing assistance. 

Day Surgery procedures

Surgery procedures not requiring overnight admission are performed in the operating theatre block on the second floor. Each department has a few beds available if needed during the immediate postoperative period. 

In-patient medical treatments and surgical procedures

IEO is equipped with 206 beds distributed between the different departments. Located on the first and second floor, the beds are used for post-surgery hospitalisation and for in-patient medical treatments. Each room features a bathroom, TV set, and a safe for valuables. All rooms are air-conditioned. IEO allows patients to receive visits from family and friends without imposing particularly strict visit times.

Radiotherapy

External radiotherapy treatments are performed on Belowground Level 1, where there are three linear accelerators. IEO has next-generation equipment and is the Italian centre that performs the highest number of radiotherapy treatments. ELIOT procedures are performed in the operating room (ELIOT is an intraoperative radiotherapy technique developed at IEO, which allows the concentration of high radiation doses directly onto the tumour in a single administration session during the surgical procedure, in many cases making it unnecessary for the patient to undergo postoperative radiotherapy cycles). 

Other Clinical Services

If needed or requested by the patient, IEO provides:

• Clinical dietary regime and nutrition
• Physiotherapy for rehabilitation after surgery
• Speech therapy for rehabilitation after cervicofacial surgery
• Oral care before head and neck surgery and Radiotherapy
• Individual psychological support and group support for the patient and his/her family (psychoterapy, couple counselling, sexual counselling, for patients and couple, psycho-educational groups, supportive and relaxation groups).

IEO is fully devoted to providing a tailored welcome and a hospital stay that will meet individual needs, by offering personalised care for all patients.

Administrative Admission

On the day of admission, our administration personnel will take care of all the required paperwork. 

The administration staff will prepare the documents to be handed over to the admissions Nursing coordinator, and you will be given the name of the physician with whom you will discuss information regarding your treatment programme during your hospital stay. 

A nurse will accompany you to your room and will collect all the information required to assess your healthcare needs. 

Room Facilities

All rooms are air-conditioned and possess a bathroom, TV, telephone, and safe. National Health Service patients stay in double rooms. Private patients stay in single rooms with a sofa bed for an accompanying person.

Medication and Food

All the medication you will need during your hospital stay will be prescribed and ordered by IEO doctors. Please avoid taking medication of any kind without authorisation from the department’s medical staff, as the use of other drugs may interfere with your treatment.

Meal times are as follows:

• Breakfast:  from 7:45 to 8:30 a.m.
• Lunch: from 12 noon to 1:00 p.m.
• Dinner: from 7:00 to 7:45 p.m.

Tea is served in the late afternoon.

Meals are served on special thermal trays and prepared specifically for each patient according to the type of diet prescribed by the physician and the clinical nutrition service. Every day, a catering service attendant will come to your room to take your order from the day’s menu. 

Discharge

On the day of your discharge, a nurse will assess your general condition and a doctor will examine you in the morning to confirm your discharge. Our administrative personnel will carry out all the paperwork required for patient discharge.

The International Office staff coordinate all the healthcare requests for ensuring the best quality services for the International Patients.  

Which are our services?

• Facilitating consultations
• Assistance scheduling the first visit
• Pre-arrival assistance (Flight, Visa, Accommodation…)
• Cultural Mediation Service
• Transportation Service
• Assistance with banking and business services
• Liaison between the patient and hospital staff
• Assistance during inpatient stay and after discharge

To request the International Office services, send us an e-Mail to the following address: international.office@ieo.it

INTERNATIONAL OFFICE CONTACTS

Via Ripamonti, 435 - 20141 Milano
T +39 02 57489 330 (Monday-Friday 10:00 am - 5:00 pm) 
E international.office@ieo.it
W www.ieo.it/en/