Televisite (TV) is a service for those who wish to have a video consultancy with their reference IEO specialist. Like any normal IEO visit, you will receive a written copy of the doctor’s report.

Not all visits can be carried out in TV mode. It is a discretion of the doctor to evaluate the feasibility, taking into account the purpose of the service and having verified the clinical information previously provided by the individual patient.

It is possible to request a TV appointment using the IEO online reservation service. The doctor's secretariat will then be contacted and, if the outcome of the request is positive, the booking will be confirmed, indicating the data and time of the service, and the instructions for connecting to the TV will be communicated.

Technical requirements

In order to make a TV you will need:

• a computer or smartphone with a working webcam, microphone and sound 

Payment

To get the televisit, the payment has to be settled the day before the meeting.
You can settle the payment on IEO website, by registering or logging into your IEO personal area.

Documents needed to request a TV and the clinical documentation to send

The documents necessary to complete the request for TV are:

• Patient's identity document (identity card or passport)
• Clinical documentation in Italian or English
• Privacy consent signed by the patient

All the relevant clinical documentation and other required documents must be sent to the doctor's secretariat at least two working days before the appointment.

The clinical documentation must be in Italian or English. Any translations must be certified, or should be reported on headed paper from the translating company, and must contain the signature of the translator.

You will receive the link to access to the Televisite  by e-Mail or SMS on the same day of the appointment.