The main services offered by IEO International Office are:

• Pre-arrival assistance (clinical pathway schedule, invitation letter for Visa issue, travel and accommodation organization, …)
• Cultural Mediation Service by phone available 24h and 7/7
• Liaison between the patient and hospital staff before, during and after the hospitalization

The IEO International Office, thanks to the collaboration with different partners, may also organize other services on demand, such as:

• Transfer from/to Milan airports
• Interpreter/Cultural Mediator in person
• Leisure time activities
• Religious and spiritual support

IEO Hospitalization

Patients will be informed about every step of their diagnosis and treatment by their IEO reference physician. Patients are requested to bring all their clinical documentation, translated into Italian or English. All medical reports provided by IEO physicians will be in both Italian and English. Before your hospitalization you will receive a video containing all the information related to your stay at the IEO will be sent to you.

IEO Continuity of Care

At discharge, IEO physicians will discuss with the patient the possibility of continuing care in their country of origin with special attention to regular check-up and follow-up programs. The IEO International Office is completely committed to assist the patient, even at a distance, with any further needs.