• Make sure that you bring with you all the medical records available to you in English.
• Verify your visa requirements as they vary from Country to Country. All foreigners intending to enter Italy must provide the required documentation to justify the reasons and duration of their stay as well as, in some specific cases, the availability of adequate economic means and lodgings. If you need any assistance for the visa, do not hesitate to contact the International Office. For more information click here   

• Request a Cultural Mediation Service
• Make airline and hotel reservations.

Airline reservation 

There are three International Airports in Milan.

We suggest you book your airline reservations with open arrival and departure dates. This will also you allow you greater flexibility in your travel arrangements in case your procedure is delayed, you require extended treatment or the actual length of stay cannot be determined accurately before you are admitted.

Airport Name

Visit the Website

Malpensa International Airport 

www.milanomalpensa-airport.com  

Orio al Serio International Airport 

www.sacbo.it

Linate Airport

www.milanolinate-airport.com

To book your flight or to receive organisational support for your trip, we recommend L’Orchidea Viaggi, our travel agency, at:

• Tel: +39 02 57489229 
  Send an email 
  Web: http://portal.orchideaviaggi.it

Hotel accommodation services 

We are glad to inform you that IEO has signed an agreement with Atahotels Group. Special rates for Quark Hotel (rooms) and Quark 2 (residence - for longer periods) are now available to our patients. Both facilities are rated 4 stars, near IEO premises and offer a shuttle service to and from the Institute.

For other hotels and special rates do not hesitate to contact Orchidea Viaggi.

• Arrange your transfer from the Airport to the European Institute of Oncology.

We have a transfer service from Milan Airports to the IEO:

• From/to Milan Malpensa: € 100,00 + 10% VAT
• From/To Bergamo Orio al Serio: € 130,00 + 10% VAT
• From Milan Linate to IEO: € 65,00 + 10% VAT (waiting time included)

• From IEO to Milan Linate: € 50,00 + 10% VAT

During public holidays or at night-time an additional fee of (25% on the total amount) applies.  

For delay a fee of €25.00 per hour applies.  

How to reach us

... IEO

BY CAR

• From downtown Milan, go south from Corso di Porta Romana to corso di Porta Vigentina and on to Via Ripamonti up to no. 435.
• From the motorways, take Tangenziale Ovest up to the Val Tidone-Milano Vigentina exit and stay on this route in the direction of Milan Centro; take via Ripamonti up to no. 435.

BY PUBLIC TRANSPORT

• From downtown Milan, take tram no. 24  direction Vigentino to the terminus, then take bus no. 99 (direction Noverasco) or bus no. 222 (direction Pieve Emanuele) and get off at the following stop (Ripamonti – Macconago). 
• From the Central Station, take Underground line 2 (green line) to Abbiategrasso station, then take the IEO shuttle. Or take Underground line 3 (yellow line) to Crocetta Stations, then tram no.24 (direction Vigentino) to the terminus, and then bus no.99 or no.222 (direction Noverasco) and get off at the next stop.
• From Malpensa Airport, take the shuttle to the Central Station, then follow the directions above.
• From Linate airport, take bus no. 73 to the centre  (Via Larga) and follow the directions above.

... IEO Centro

 BY PUBLIC TRANSPORT

• From the Central Station, take Underground line 3 (yellow line) up to the Duomo station, then take tram no. 15 at the Via Dogana stop and get off at the Italia – Lusardi stop.
• From central Milan (Piazza Duomo) take tram no.15 at the Via Dogana stop and get off at the Italia – Lusardi stop.
•  From IEO, take line 99 at the Ripamonti Macconago stop and get off at the Ripamonti Quaranta stop, take tram no. 24 to the Romana-Missori stop and then tram no. 15 from Italia - Missori to Italia - Lusardi.

Your Admission

Before accessing your appointment, you should always carry out the administrative admission at the acceptance point (about an hour in advance). 

    Go to a ticket distributor and select the service you came for and collect your ticket

• Sit in one of the waiting areas and wait for your number to appear on the screen indicating the desk.
• Go to the desk with all your personal documents.

Admission 

Once admission is scheduled, the Case Manager of the assigned department will phone you to communicate the date of your admission to the Institute. For more information about your admission please follow the link to our Mediagallery.

Patients who are paying for their own care, will have to go to the Payment and Insurance Office (Hall A of Building 1), Monday to Friday from 8:00 to 19:00.

    What to bring

• A valid Identity Card/Passport with photo.
• A copy of the medical records in case of previous admissions in other hospitals.

Discharge 

On discharge, you have to go to the admission point from 8:00 to 18:00 from Monday to Friday to settle the remaining balance, request a copy of your medical reports and/or a copy of the diagnostic tests made. 

The European Institute of Oncology suggests any appropriate post-surgery treatments and/or follow up taking into account the effective possibilities of the patient to be assisted in his/her homeland.

The International Office helps the patients finding the best treatment centres in her/his homeland area and remains at complete disposal for any further information the patient should need after discharge.

Milan is internationally famous for art, fashion, design, finance and industry. 
On Corso Vittorio Emanuele, Via Manzoni, Via Montenapoleone and Via della Spiga you can also visit the shops of the most famous fashion designers. In the evening you may choose from hundreds of dining options, including the very best Italian food and other world cusines, see an opera or visit the nightspots in the Navigli or Corso Como areas.

The Tourist Information Office - IAT is in Piazza Duomo 19/A, on the corner with Via Silvio Pellico.  

Usefull sites are: 

• www.comune.milano.it
• www.esteri.it/visti
• www.atm-mi.it/en
• www.turismo.milano.it
• www.milanotour.eu/it
• www.italia.it